Help and FAQ's is designed to be an all-in-one resource for shur-loc products. Below are common questions that are asked about our website and product lines.


Website Help


I click on a link to watch a video and nothing happens?

Our videos are encoded in SWF format for viewing in the most popular web browsers. You will need the Adobe Flash Player to view the videos. Our  videos can be quite large in size and may take some time to load in the background. If you are using a browser that uses 'tabs', right click the link to the video and select, open in new tab. When you hear sound, click the new tab and you will see your video playing. Additional formats are available and will be posted soon. For those that need faster formats, check out our youtube page by clicking here. We have recently begun experimenting with the faster loading 3GP format for use on mobile devices and dial up connections as well, though these videos are not available yet.


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What format are your instructional pages in? They do not want to open on my computer.

Again, this is a common error with new 'tabbed' style browsers. All our instructional pages are loaded in PDF format. You will need the current version of Adobe Reader to view these documents. Most of the documents should open in a new window or new tab, depending on which browser you are using. If you cannot retrieve the document you are needing from our Instructions Page, please email with the document you need for fastest response.


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Fabric Panels


1) Where do I find the best tensions for stretching my fabrics?

We have a number of tension charts from major mesh manufacturers on our Instructions Page if you need additional information about your fabric panel. Please email us and we will respond as quickly as possible.


2) What mesh do you use to make your panels?

We convert almost any manufacturer's mesh to fabric panels. For our stock panels, we use only the highest quality mesh from Sefar, Saati and Murakami. Tension charts for all three of these manufacturers are located on our Instructions Page.



"E-Z" Frame System


1) What are the benefits of the "E-Z" Frame?

The "E-Z" Frame system combines the stability and ease of use of a static frame while allowing you to take advantage of the higher tensions and easy retensioning of a roller frame. The "E-Z" Frame eliminates the high costs of freighting in new static frames and eradicates the higher costs of labor and mesh associated with stretching roller frames.


2) What is a static-retensionable frame?

The "E-Z" Frame is a revolutionary retensionable-static frame that uses a specially designed shur-loc fabric panel to achieve optimal tensions for any thread count. The unique frame design allows for the tension bars to be removed and replaced allowing for easy  retensioning of the mesh. The "E-Z" Frame is the simplest way to tension and retension mesh on the market today.


3) How do I stretch an "E-Z" Frame?

Please visit our instruction page to view videos or download instruction sheets. If you still have questions after viewing the video and reading the instruction sheets, please call us at (360) 805-4140.


4) I lost my instructions, how do I mount my stretcher?

Please view our Instructions Page where you can download a the mounting instruction flyer.


5) Do I need a tension meter with my "E-Z" Frame?

Although it is not needed on an "E-Z" Frame, a tension meter is always recommended for assuring the mesh you are using is consistent between frames. The fabric design of the "E-Z" Frame should place most fabrics within 1 or 2 N/cm of each other. For most accurate results, please use a calibrated tension meter.



Accelerator Tensioning Systems


1) Do I need an SA series or 2 series hardware set?

The Accelerator 2 series is designed to accommodate frames up to 33"x37". If you have frames larger than this size or have M6 or DC 2.0 sized frames, we recommend using the SA series for greater durability.


2) What if i don't have a square bar frame?

The Accelerator series is available in multiple configurations including all-round tube, square bar only or dual use kits. You can upgrade your all-round tube kits or square bar only kits at anytime for a minimal investment.


3) How do I add a new frame size that is not on my template?

Adding an additional size is very simple. Place your base plates on the table top spaced to where your frame sits evenly on the support pads. Double check to make sure that the wrenching towers are aligned with the lugs on the frame. Mark where the holes of the base plates are on the table top by using a pencil or marker and drill out the holes with a 1/8" drill bit. Clear the table top of all materials and remove the center and corner knobs. Flip the table over and use a 3/4" speedbore to  remove enough material from each pilot hole to countersink a 1/4-20 T-Nut into the bottom of the table. Flip the table over to the top side again and drill out the pilot holes with a 5/16" drill bit. Reaching under the table, place the 1/4-20 T-Nut in the holes on the bottom side of the table while tightening the base plate down from the top. Repeat this for the other base plates. Double check your alignment with your frame and tension your new frame size.